Taking applicationsChat / Email·Posted 8d ago
Client Success Lead
WisdomVerified company
Remote
Pay
$24/hr
Job type
Full-time · Remote
Hours
US hours
Location
Specific countries
EnglishSenior level
About the role
A client success lead role at a dental revenue cycle management company, managing about 10 dental practices and owning insurance aging, denials, appeals, and payer communication. It requires at least five years of hands-on dental RCM experience and is a full-time W2 role open to remote candidates in the United States.
What you'll do
- Manage a portfolio of around 10 clients
- Work insurance aging by payer, age, and dollar
- Own denials and appeals end to end
- Serve as primary contact for offices and payers
- Run weekly client huddles
- Set and report performance metrics
- Flag slipping trends before clients notice
- Partner with product and technology teams
What you'll need
- 5+ years dental revenue cycle management experience
- Deep hands-on insurance AR and aging management
- Remote work without daily oversight
- Knowledge of dental insurance plans, CDT coding, and payer behavior
- Proficiency in at least 2 dental practice management platforms
- Availability for full 8-hour days Monday through Friday
- Exclusive dedication with no other billing clients or employer
- Private quiet workspace with reliable internet
Skills
Dental revenue cycle managementInsurance aging and AR managementDenials and appealsCDT codingPayer communicationDental practice management platformsClient account managementHIPAA and data security
Benefits
Health insuranceRetirement planPaid time offPaid holidaysEquipment provided
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Applications close on 18 November.