Bilingual Ukrainian/English Customer Care Specialist (back office)
TaskUsVerified company
Thessaloniki, Greece
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Thessaloniki, Greece
About the role
A full-time bilingual Ukrainian/English customer care specialist role at TaskUs, handling technical customer assistance by voice, chat, and email. It requires 1–2 years of customer or technical support experience and is listed in Thessaloniki, Greece.
What you'll do
- Provide world-class customer service on every call
- Handle technical-based customer assistance through voice, chat, and email
- Participate in department initiatives and provide feedback
- Collaborate with colleagues and support department goals
- Drive successful team development
- Apply problem-solving and critical thinking
What you'll need
- Bilingual Ukrainian (C1/C2/Native) and English (B2/C1)
- Minimum 1–2 years customer support or technical support experience
- Help desk or IT function experience
- Strong written and verbal communication skills
- Ability to work independently and as a remote team player
- Adaptable to process and information changes
- Willing to participate in background screening
- Proven email and phone customer communication experience
Skills
Benefits
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
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