Taking applicationsVoice Support·Posted 14h ago

telecom US based customer support

SutherlandVerified company

Cairo, Egypt

Pay

Not listed

Job type

Full-time · On-site

Hours

US hours

Location

Cairo, Egypt

EnglishEntry level

About the role

A full-time customer support representative role with Sutherland in Cairo, acting as the first point of contact for customers and handling their requests professionally. It is a US-facing telecom support position open to graduates who have completed military service and speak fluent English.

What you'll do

  • Serve as first point of contact for customers
  • Provide professional and timely assistance
  • Handle customer needs with care and efficiency

What you'll need

  • Graduate
  • Military service completed
  • Fluency in English

Skills

Customer supportCustomer communicationProblem resolutionEnglish fluencyTelecom services

Benefits

Career growthProfessional developmentSupportive work environmentHigh salary

About Sutherland

Sutherland works with global brands on AI, automation, cloud and customer experience operations. In Egypt it runs large contact centers in Cairo and Alexandria that hire English and multilingual customer service representatives, usually with transport, medical insurance and paid training. These roles are on-site.

BPO / customer experience5,000+ employeesHQ: Rochester, New York
More about Sutherland

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