Legazpi: Hiring Consultant ‑ Customer Service
SutherlandVerified company
Legazpi City, Bicol, Philippines
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Legazpi City, Bicol, Philippines
About the role
Customer service role answering inbound calls, handling product inquiries, payments and account maintenance, with possible upselling. Based in Legazpi City, Philippines; requires a high school diploma and basic PC and Microsoft Office skills.
What you'll do
- Answer inbound calls
- Respond to product and service inquiries
- Process payments
- Perform general account maintenance
- Up-sell customers to new products or services
What you'll need
- High school diploma or GED
- Excellent verbal and written communication skills
- Proficient reading skills
- Multi-tasking across several applications
- Basic PC keyboarding skills
- Basic Microsoft Office experience
Skills
About Sutherland
Sutherland works with global brands on AI, automation, cloud and customer experience operations. In Egypt it runs large contact centers in Cairo and Alexandria that hire English and multilingual customer service representatives, usually with transport, medical insurance and paid training. These roles are on-site.
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