English Inbound Sales / Customer Service Representative
SutherlandVerified company
On-site — Alexandria, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Alexandria, Egypt
About the role
Full-time, on-site sales and customer service role with Sutherland in Cairo and Alexandria, Egypt. The job involves engaging customers, upselling, closing sales, and meeting targets, with English at B2/C1 required and flexibility for night and overnight shifts.
What you'll do
- Engage potential and existing customers
- Promote products and services
- Identify sales opportunities and convert leads
- Present tailored solutions
- Meet and exceed sales targets
- Build customer relationships
What you'll need
- Fluency in English B2/C1
- Strong sales and upselling skills
- Ability to close deals and handle objections
- Excellent communication and negotiation skills
- Customer-focused mindset
- Previous sales, telesales, or call center experience is a plus
- Familiarity with CRM tools is an advantage
- Flexibility to work night and overnight shifts
Skills
About Sutherland
Sutherland works with global brands on AI, automation, cloud and customer experience operations. In Egypt it runs large contact centers in Cairo and Alexandria that hire English and multilingual customer service representatives, usually with transport, medical insurance and paid training. These roles are on-site.
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