Customer Service Representative
RayaCXVerified company
On-site — Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Cairo, Egypt
About the role
This is a full-time, on-site Customer Service Representative role in 6 October City, Egypt, providing customer service, technical support, and global services to clients across industries. It requires strong communication, problem-solving, multitasking, and CRM familiarity; a high school diploma is required and similar experience is a plus.
What you'll do
- Provide customer service
- Provide technical support
- Deliver global services to clients across industries
- Handle customer inquiries
- Resolve customer issues
What you'll need
- High school diploma or equivalent
- Customer support skills
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Experience handling customer inquiries and resolving issues
- Good computer skills and familiarity with CRM systems
- Previous similar experience is a plus
Skills
About RayaCX
RAYA Customer Experience (RayaCX) provides BPO and customer experience services for Fortune 1000 companies across North America, Europe, the Middle East and Africa. Since 2001 it has run contact centers in Egypt, including Cairo, 6th of October City, Alexandria, Assiut and Hurghada, with English, Arabic and multilingual teams. These roles are on-site.
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