Clark: Hiring Consultant ‑ Customer Service
SutherlandVerified company
Angeles, Central Luzon, Philippines
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Angeles, Central Luzon, Philippines
About the role
A full-time customer service consultant role answering inbound calls, handling product and service inquiries, payments, and account maintenance. It is based in Angeles, Central Luzon, Philippines, and requires a high school diploma or GED.
What you'll do
- Answer inbound calls
- Respond to product and service inquiries
- Process payments
- Perform general account maintenance
- Up-sell customers to new products or services
What you'll need
- High school diploma or GED
- Ability to support high volume of inbound calls
- Excellent verbal and written communication skills
- Proficient reading skills
- Multitasking across several applications
- CRM experience preferred
- Basic PC keyboarding skills
- Basic Microsoft Office experience
Skills
About Sutherland
Sutherland works with global brands on AI, automation, cloud and customer experience operations. In Egypt it runs large contact centers in Cairo and Alexandria that hire English and multilingual customer service representatives, usually with transport, medical insurance and paid training. These roles are on-site.
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