Taking applicationsChat / Email·Posted 14h ago

Chat Customer Service Representative (Ahmedabad)

TTECVerified company

Ahmedabad, India

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Ahmedabad, India

EnglishEntry level

About the role

An on-site chat customer service role in Ahmedabad, India, handling customer issues through written channels such as chat, text, email and social media. Freshers are welcome, and TTEC offers paid training, free courses and performance bonuses.

What you'll do

  • Answer incoming customer communications
  • Resolve customer issues using written communication only
  • Support chat, text, email, social media and direct messaging channels
  • Contribute to team and customer experience success

What you'll need

  • 1 year or more customer service experience (freshers welcome)
  • Great written communication skills including grammar and spelling
  • High School Diploma
  • Computer savvy
  • Flexibility to work in a 24/7 environment
  • Work on site in Ahmedabad, Gujarat

Skills

Written communicationGrammar and spellingComputer literacyChat supportEmail supportSocial media messagingProblem solving

Benefits

Paid trainingCareer growthPerformance bonusFree coursesSupportive leadership

About TTEC

TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.

BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
More about TTEC

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