IT Support Specialist (Navi Mumbai)
TaskUsVerified company
Navi Mumbai, India
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Navi Mumbai, India
About the role
An IT Support Specialist role based in Navi Mumbai, providing first-level technical support to internal employees, including troubleshooting hardware and software and maintaining IT systems. It requires at least two years of experience plus a relevant bachelor's degree and strong English communication.
What you'll do
- Respond to phone and email support requests
- Log and track employee queries
- Diagnose hardware and software faults
- Install, configure, and repair IT equipment
- Perform desktop maintenance and OS patching
- Create troubleshooting documentation
- Maintain hardware and software inventory
- Perform preventive maintenance
What you'll need
- At least 2 years experience
- Bachelor's degree in IT or computer-related field
- Knowledge of IT systems and equipment
- Problem-solving and analytical skills
- Technical writing is a plus
- Time and project management skills
- Excellent English communication
- Adaptable to changing work schedules
Skills
Benefits
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
Interested? Sign up free to apply
Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.