French customer service advisor

French-speaking customer service role for a French account in New Cairo, Egypt, answering customer questions by phone and resolving issues politely. It is full-time on-site work open to fresh graduates or college dropouts, with paid training, insurance, transportation and an overnight shift allowance.

• Answer customer questions and provide support
• Resolve issues politely and efficiently
• Communicate clearly with customers over the phone
• Ensure customers feel valued and satisfied
• Work with the team to deliver great service

• Fresh graduates or college dropouts can apply
• Good communication and customer service skills
• Fluent English (B2–C1)
• Positive attitude and willingness to learn
• Strong listening and problem-solving skills
• Team player
• Ability to work night / overnight shifts

Sutherland works with global brands on AI, automation, cloud and customer experience operations. In Egypt it runs large contact centers in Cairo and Alexandria that hire English and multilingual customer service representatives, usually with transport, medical insurance and paid training. These roles are on-site.