Taking applicationsVoice Support·Posted 15h ago

Customer Service Representatives (Cairo)

SutherlandVerified company

Cairo, Egypt

Pay

$1.5–$2.5/hr

Job type

Full-time · On-site

Hours

Flexible

Location

Cairo, Egypt

EnglishEntry level

About the role

Sutherland in Cairo is hiring Customer Service Representatives to handle customer inquiries and deliver good customer experiences. The role is on-site in Fifth Settlement with rotational night/overnight shifts, paid training, and a salary starting at 15.6k up to 22K.

What you'll do

  • Provide excellent customer experiences
  • Help customers and resolve their issues

What you'll need

  • University graduates or dropouts
  • English level B1+ / B2 / B2+ / C1
  • Good communication and customer service skills is a plus
  • Willingness to work on-site in Fifth Settlement, Cairo
  • Willingness to work rotational shifts, including night/overnight

Skills

CommunicationCustomer serviceProblem-solvingEnglish (B1+)

Benefits

Paid trainingPerformance bonusCareer growthHealth insuranceTransportation providedSupportive work environment

About Sutherland

Sutherland works with global brands on AI, automation, cloud and customer experience operations. In Egypt it runs large contact centers in Cairo and Alexandria that hire English and multilingual customer service representatives, usually with transport, medical insurance and paid training. These roles are on-site.

BPO / customer experience5,000+ employeesHQ: Rochester, New York
More about Sutherland

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Customer Service Representatives (Cairo) at Sutherland · $1.5–$2.5/hr | Remote-job.us