Taking applicationsVoice Support·Posted 14h ago
Remote ‑ German Customer Support
Athens, Greece
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Athens, Greece
GermanEnglishEntry level
About the role
A remote full-time customer service agent role providing phone, email, and chat support for German-speaking customers. It requires native-level German and at least B2 English, with prior customer-facing experience listed as a plus.
What you'll do
- Provide customer support via phone, email, and chat
- Handle inquiries and troubleshoot issues
- Ensure customer satisfaction
- Manage interactions professionally and empathetically
- Log interactions accurately
- Escalate complex cases when necessary
What you'll need
- German at C2/native level
- English at minimum B2 level
- High school diploma or above
- Customer service, retail, travel, or hospitality experience is a plus
- Strong communication skills
- Strong problem-solving skills
- Comfortable learning new systems
Skills
German fluencyEnglish communicationCustomer supportProblem-solvingTechnology comfortCase escalation
Interested? Sign up free to apply
Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.