Taking applicationsVoice Support·Posted 12d ago
Home Office Customer Support ‑ Full‑time
Simplyright GmbH
Berlin
Pay
$16–$18/hr
Job type
Full-time · Remote
Hours
Flexible
Location
Berlin
GermanEntry level
About the role
Back-office customer support role handling client concerns, customer files, phone calls, and ticket correspondence for a legal claims company. It is a permanent full-time remote position with EUR 2,500–2,800 monthly pay and paid sick/vacation days.
What you'll do
- Handle customer concerns and administrative matters
- Maintain and manage customer files
- Communicate with clients by phone
- Correspond with customers via ticket system
What you'll need
- Organizational talent
- Reliability in the administrative area
Skills
Customer communicationBack-office administrationCustomer file managementTicket system correspondencePhone supportOrganizational skillsReliability
Benefits
Remote workPaid time offPaid sick daysFlexible home office
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