Inbound Sales Agent – Hotel Reservations (B2/C1 English)
AloricaVerified company
On-site — Sheikh Zayed, Giza, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Sheikh Zayed, Giza, Egypt
About the role
An on-site inbound sales role for hotel reservations in Sheikh Zayed, Giza, handling calls about availability, rates, and bookings while upselling room types and services. It requires B2/C1 English and offers full-time call-center work with possible shifts, weekends, and holidays; pay is not stated.
What you'll do
- Handle inbound calls from guests and prospects
- Provide hotel information and check availability
- Guide callers through the booking process
- Explain rates and promotions
- Upsell room types and additional services
- Enter data accurately in reservation systems
- Meet individual and team sales targets
- Follow scripts and compliance guidelines
What you'll need
- B2/C1 spoken and written English
- Customer service and sales aptitude
- Comfort with computer-based work and CRM systems
- Time management and multitasking
- Resilience and problem-solving under pressure
- Willingness to work on-site in Giza full-time
- Availability for possible shifts, weekends, and holidays
- High school diploma or equivalent
Skills
About Alorica
Alorica is a global CX company with about 100,000 employees in 17 countries supporting 250+ brands in 75+ languages. Its Egypt contact center in Sheikh Zayed City (Giza) hires English-speaking agents for airline, healthcare, hospitality and premium accounts plus QA, workforce and leadership roles.
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