Taking applicationsVoice Support·Posted 14h ago
Customer Service Associate ‑ Focus on People with Disabilities (PWD) ‑ State of São Paulo
AmazonVerified company
BRA, Brazil
Pay
$2/hr
Job type
Full-time · On-site
Hours
Flexible
Location
BRA, Brazil
PortugueseEntry level
About the role
Remote customer service role for Amazon's Brazilian market, handling customer requests by phone, chat and email. It is an affirmative vacancy for people with disabilities living in São Paulo, with paid training and equipment provided.
What you'll do
- Respond to customer requests by phone, chat and email
- Handle order, product, payment and website questions
- Prevent problems and resolve customer issues
- Use tools to research and communicate solutions
- Deliver professional, timely, quality service
What you'll need
- Reside in the State of São Paulo
- Medical report confirming PWD classification
- Completed high school diploma
- Over 18 years old
- National ID or legal immigration status
- High-speed internet (10 Mbps download / 2 Mbps upload)
- Quiet, distraction-free workspace
- Availability for varied shifts Monday to Sunday
Skills
Desktop computer useMicrosoft WindowsMicrosoft OutlookWritten communicationCustomer communicationInformation documentationProblem solvingDetail orientation
Benefits
Equipment providedPaid trainingInternet stipendMeal voucher / food voucherLife and accidental death insurancePrivate pension planEmployee Assistance Program (EAP)
About Amazon
Amazon runs a large customer service and selling-partner support site in Cairo, serving customers and sellers across Europe and MENA in many languages. It also runs Amazon.eg logistics and Amazon Leo (satellite broadband) technical care teams from Egypt.
E-commerce / Technology10001+ employeesHQ: Seattle, WA, United States
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