Bilingual Portuguese/English Customer Care Specialist
TaskUsVerified company
Thessaloniki, Greece
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Thessaloniki, Greece
About the role
A full-time bilingual Portuguese/English Customer Care Specialist role at TaskUs, listed in Thessaloniki, Greece, handling customer support by voice, chat, and email. It requires B2/C1 Portuguese and English plus 1–2 years of customer or technical support experience.
What you'll do
- Provide customer care by voice, chat, and email
- Resolve customer issues accurately and efficiently
- Participate in team and department initiatives
- Give feedback and updates to support colleagues
- Communicate verbally and in writing
- Use external systems and PC applications
What you'll need
- Bilingual Portuguese B2/C1
- English B2/C1
- 1–2 years customer support or technical support experience
- Help desk or IT experience
- Strong communication skills
- Work independently and as a remote team player
- Adaptable to process and information changes
- Willing to undergo background screening
Skills
Benefits
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
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