Education Customer Support Advisor (Kingston‑ Fulltime) 2026
ConcentrixVerified company
Kingston, Jamaica
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Kingston, Jamaica
About the role
An inbound-call customer service agent role at Concentrix in Kingston, Jamaica, handling routine customer problems and product questions. It is an on-site full-time position open to candidates without BPO experience, offering monthly performance incentives and career development paths.
What you'll do
- Handle inbound customer calls
- Resolve routine customer problems about products and services
- Provide customer service support
- Maintain a pleasant, professional tone
- Work any 8-hour shift within 24 hours, including weekends
What you'll need
- No BPO experience required (a plus)
- At least 3 CXC subjects including English Language and Mathematics
- Available for any 8-hour shift within 24 hours and weekends
- Clean criminal background
- Strong computer navigation skills and PC knowledge
- Effective written and verbal communication
- Dependable with attention to detail
- Able to work independently and in a team
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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