Taking applicationsVoice Support·Posted 8d ago
Customer Success Manager
Bloomreach
UK
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
UK
EnglishMid level
About the role
A Customer Success Manager role at Bloomreach focused on guiding customers through digital experience transformation and helping them get value from the platform. The posting emphasizes customer advisory work, cross-functional collaboration, and a work-from-anywhere policy with a London office option.
What you'll do
- Influence customer and account teams with innovative ideas
- Demonstrate how a digital experience vision can become reality
- Ensure a successful digital experience roadmap
- Act as a trusted advisor and thought leader
- Own customer satisfaction and value demonstration in strategic accounts
What you'll need
- 2+ years of professional experience
- Technical and/or business consulting experience
- Analytical and comfortable identifying stories within raw data
- Strong presentation and communication skills
- Hands-on SaaS experience is a plus
- Management experience is a plus
- BA/BS degree
Skills
Customer successDigital experience strategySaaSData analysisPresentationCommunicationE-commerceSEO and site search
Benefits
Work from anywhereLondon office optionGrowth potentialProfessional development supportFlat structureOpen-source mentality
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