Active Customer Service Specialist ‑ São Paulo
ConcentrixVerified company
Sao Paulo, 906 Barra Funda, Brazil
Pay
$2/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Sao Paulo, 906 Barra Funda, Brazil
About the role
On-site customer service specialist role in São Paulo serving customers by voice, chat and email, including active collections. Pays R$ 1,518.00 monthly plus up to R$ 300.00 variable, with paid training and benefits; no prior experience required.
What you'll do
- Serve customers via voice, chat and email
- Handle active collections
- Create a humanized customer experience
- Resolve customer problems
- Work with simultaneous systems
- Maintain attention to detail
What you'll need
- Completed high school
- Experience in multichannel customer service (voice, chat and email)
- Good typing skills
- Ability to work with simultaneous systems
- Commitment to humanized service
- Attention to detail
- Problem-solving and communication skills
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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