Taking applicationsVoice Support·Posted 15h ago
Customer Service Representative
EurofinsVerified company
Netherlands, United States
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Netherlands, United States
Open to people in the United States
DutchEnglishEntry level
About the role
A customer service representative role at Eurofins Logistics in Amersfoort handling order intake by phone and email, answering logistics questions and resolving complaints. It is a Dutch- and English-speaking, full- or part-time position with a fixed-term contract and prospect of permanent employment.
What you'll do
- Handle order intake by phone and email
- Answer customer questions about logistics services
- Resolve customer complaints
- Work with planning and commercial teams
- Support operations and planning
- Help optimize logistics processes
What you'll need
- Minimum MBO4 work and thinking level
- Excellent Dutch and English, spoken and written
- Strong written and verbal communication
- Preferably living in the region
- Open to new things and quick to learn
- Part-time availability of at least 20 hours per week
Skills
Customer communicationOrder intakeEmail and phone supportComplaint handlingLogistics knowledgeProblem-solvingCollaborationProcess improvement
Benefits
Fixed-term contractProspect of permanent employmentPaid time offPension schemeDynamic and fast-growing organizationNice colleagues
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