Taking applicationsVoice Support·Posted 14h ago

Remote Position Customer Care Rockstar with Dutch

Atlean WorldVerified company

Bulgaria

Pay

$11/hr

Job type

Full-time · Remote

Hours

Flexible

Location

Bulgaria

DutchEnglishEntry level

About the role

Remote customer care role handling phone, chat and email for a global brand. Requires fluent Dutch and B2 English and living in Sofia, Bulgaria, with a gross monthly salary of €1,687.27 plus bonus and allowances.

What you'll do

  • Answer customer questions by phone, chat and/or email
  • Solve problems and create positive customer experiences
  • Follow brand guidelines and quality standards
  • Log and update customer interactions in relevant systems
  • Work with the team to improve service

What you'll need

  • Fluent in Dutch
  • B2 English
  • Curious about the latest tech
  • Customer service experience is a bonus
  • Strong communication
  • Empathy

Skills

Dutch fluencyB2 EnglishCommunicationEmpathyProblem solvingTech curiosityCustomer care

Benefits

Performance bonusHealth insuranceMeal allowanceMultisport and/or Coolfit cardsLearning platform

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