Customer Advisor ‑ Customer Service ‑ Fès ‑ French Speaking
ConcentrixVerified company
Fès, Morocco
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Fès, Morocco
About the role
Customer advisor role in Fès handling phone, email, and chat support for French-speaking customers, including complaints and personalized solutions. It offers bonuses, health insurance, flexible hours, and possible remote work after an integration period.
What you'll do
- Answer customer questions by phone, email, or chat
- Resolve requests and complaints
- Provide personalized solutions to build loyalty
- Share customer feedback to improve services
What you'll need
- Perfect written and spoken French
- Excellent communication skills
- Organized and autonomous
- Positive attitude
- Comfortable with digital tools
- Curious about new technologies
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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