Bilingual Danish/English Customer Care Specialist
TaskUsVerified company
Thessaloniki, Greece
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Thessaloniki, Greece
About the role
A full-time bilingual Danish/English customer care role based in Thessaloniki, Greece, handling technical customer assistance by voice, chat, and email. It requires B2/C1 Danish and English plus prior customer or technical support experience.
What you'll do
- Provide technical customer assistance via voice, chat, and email
- Handle challenges in a customer-focused role
- Participate in department initiatives
- Provide feedback and updates
- Promote collaborative solutions
- Support colleagues and the department
- Help drive team development
- Focus on customer satisfaction
What you'll need
- Bilingual Danish B2/C1
- English B2/C1
- Customer support or technical support experience
- Help desk or IT experience
- Strong written and oral communication
- Work independently and as a team player
- Adaptable and flexible
- Background screening
Skills
Benefits
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
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