Taking applicationsVoice Support·Posted 15h ago
Healthcare Insurance Customer Service Representative – English Voice
TTECVerified company
Mumbai, India
Pay
$2–$2.5/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Mumbai, India
EnglishEntry level
About the role
Inbound healthcare insurance voice customer service role handling calls from plan members and resolving issues by phone and written channels. The job is onsite in Goregaon, Mumbai, with a 24/7 rotational shift and monthly pay of 30,000–41,000 CTC.
What you'll do
- Answer incoming calls from healthcare plan members
- Understand coverage and healthcare requirements
- Resolve member issues by phone and written communication
- Support text, email, social media, and direct messaging channels
What you'll need
- 1 year customer service experience
- Proficient in US English
- Computer literacy
- Ability to work 24/7 rotational shifts
- Onsite in Goregaon, Mumbai
Skills
Customer serviceVerbal communicationWritten communicationUS EnglishComputer literacyHealthcare insurance supportIssue resolutionMulti-channel support
Benefits
Paid time offCareer growthTuition reimbursementTransportation for night shiftsHealth and wellness incentives
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
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