Roadside Assistance Customer Support Advisor (Kingston‑ Fulltime) 2026

Full-time inbound customer support role based in Kingston, Jamaica, handling calls and resolving routine product or service problems. No BPO experience is required, and the role offers career development, monthly performance incentives, and any eight-hour shift within a 24-hour schedule.

• Handle inbound customer calls
• Provide customer service support
• Resolve routine product or service problems
• Troubleshoot customer issues
• Maintain a professional tone

• No BPO experience required
• At least 3 CXC subjects including English Language and Mathematics
• Ability to work any 8-hour shift within 24 hours and on weekends
• Clean criminal background
• Strong computer navigation skills and PC knowledge
• Effective written and verbal communication
• Strong attention to detail
• Ability to multitask and adapt quickly

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.