Taking applicationsOutbound / Telesales·Posted 8d ago

(German / Spanish / French / English) Customer Service & Outbound Sales Specialist

RISEUP (Endemag)

On-site — Maadi, Cairo, Egypt

Pay

$2.5–$5/hr

Job type

Full-time · On-site

Hours

EU hours

Location

Maadi, Cairo, Egypt

EnglishFrenchGermanSpanishMid level

About the role

On-site customer service and outbound sales role in Maadi, Cairo, answering customer contacts and researching resolutions for English, French, German or Spanish language tracks. It offers full-time rotational shifts, monthly EGP pay from 24k to 48k depending on language, and benefits such as transport and medical insurance, but it is open only to Egyptian nationals.

What you'll do

  • Answer incoming customer communications
  • Conduct research to resolve customer issues
  • Consult on products with compassion
  • Resolve customer issues
  • Support outbound sales

What you'll need

  • C1 level in main language
  • B1+ to B2 English
  • Minimum 2 years customer service or sales experience
  • Graduates only
  • Egyptians only
  • Rotational 9-hour shifts with 2 days off weekly
  • Computer experience
  • Excellent communication and problem-solving skills

Skills

Customer serviceOutbound salesCommunicationListeningProblem-solvingProduct knowledgeComputer skillsResearch

Benefits

Fixed salaryTransportation providedHealth insuranceSocial insuranceMid-year bonusCost of living allowancePerformance bonusPaid time off

About RISEUP (Endemag)

RISEUP is part of Indemag (Endemag) for Administrative Skills Development, an Egyptian human-resources, outsourcing and staffing group. It recruits and runs customer-service, inbound-sales and multilingual outbound teams for international accounts from Maadi and Sheraton (Cairo).

BPO / Staffing1001+ employeesHQ: Giza, Egypt
More about RISEUP (Endemag)

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