Taking applicationsVoice Support·Posted 14h ago
Customer Support Advisor / Customer Advisor ‑ Remote in Greece
apply2dayVerified company
Greece
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Greece
GermanEnglishMid level
About the role
German-speaking customer support role handling chats, emails and calls for a client in Greece. It is remote but based in Greece, with a relocation package for candidates moving there from abroad.
What you'll do
- Handle incoming chats, emails or telephone calls
- Identify and assess customer needs
- Build trusting relationships through communication
- Provide correct, complete and relevant information
- Document customer interactions and process accounts
- Comply with communication guidelines and company policies
What you'll need
- Very good German skills (C1-C2)
- Very good English skills (B2-C1)
- Good MS Office skills
- Strong telephone customer support and active listening skills
- Excellent communication and presentation skills
- Customer focus and adaptability
- Ability to multitask, prioritize and manage time
Skills
German (C1-C2)English (B2-C1)MS OfficeTelephone customer supportActive listeningCommunicationCustomer focusTime management
Benefits
Competitive compensation packagePerformance bonusHealth insuranceMeal vouchersRelocation package
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