Taking applicationsVoice Support·Posted 14h ago
Customer Support Associate‑ Italian
AssentVerified company
Pune, MH, India
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Pune, MH, India
ItalianEnglishEntry level
About the role
Customer Support Associate role focused on contacting suppliers by email and phone to collect compliance information and support supplier requests. Requires Italian and English communication and is listed in Pune, India under a hybrid work model.
What you'll do
- Contact non-responsive suppliers via email, phone and conference calls
- Gather compliance information and confirm document quality
- Handle inbound supplier calls and troubleshoot compliance requests
- Engage unresponsive suppliers with outbound calls, education and webinar invites
- Collaborate with Program Success on client campaigns and supplier issues
- May provide German and English language support for translations or webinars
What you'll need
- Excellent Italian and English verbal and written communication
- Related work experience in administration, reporting, research, supplier/customer support or call centres
- Strong time management and ability to juggle priorities
- Proficiency with MS Office and Google Applications
- Self-starter able to meet deadlines
Skills
Italian and English communicationMulti-channel supplier communicationInbound and outbound callsCompliance document reviewMS OfficeGoogle ApplicationsTime managementSupplier troubleshooting
Benefits
Paid time offComprehensive benefits packagesCorporate bonus programRetirement savings optionsFlexible work optionsVolunteer daysProfessional development days
Interested? Sign up free to apply
Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.