Bilingual Customer Service Representative ‑ Spanish‑English ‑ Remote USA (Austin)
TTECVerified company
Austin, Texas, United States
Pay
$13.5–$17.5/hr
Job type
Full-time · Remote
Hours
Flexible
Location
Austin, Texas, United States
Open to people in the United States
About the role
A remote bilingual Spanish-English customer service role answering incoming customer communications and researching solutions for escalated or complex calls. It is a US-only position with a base wage of $13.50–$17.25 per hour and residency limited to eligible US states.
What you'll do
- Answer incoming communications from customers
- Conduct research to provide answers
- Resolve customer issues
- Handle escalated or complex calls
What you'll need
- 6 months or more of customer service experience
- High school diploma or equivalent
- Great written and verbal communication skills in Spanish-English
- Computer experience
- High speed internet (>15 mbps)
- Must reside in the United States
- Must not reside in AK, CA, HI, IL, or MT
Skills
Benefits
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
Interested? Sign up free to apply
Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.