Customer Service Specialist | Barueri ‑ Portuguese Speaking
ConcentrixVerified company
Barueri, Brazil
Pay
$2/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Barueri, Brazil
About the role
This is an on-site customer service role in Barueri, Brazil, supporting urban-mobility customers by chat, email and voice in Portuguese. It pays a fixed monthly salary of R$ 1,640.00 and includes medical/dental insurance, meal allowance and career-development benefits.
What you'll do
- Serve customers by chat, email and/or voice
- Understand customer needs and guide solutions
- Support customers across their journey
- Record information and follow up requests
- Work collaboratively with the team
- Contribute to continuous improvement
- Develop skills in a tech-focused environment
What you'll need
- Complete high school education
- At least 18 years old
- Customer service experience via voice, chat and/or email
- Good communication and active listening
- Good typing skills
- Familiarity with technology
- Empathy, organization and attention to detail
- Collaborative, solution-focused profile
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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