Customer Service Advisor (Montego Bay‑ Fulltime) 2025
ConcentrixVerified company
Montego Bay, Jamaica
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Montego Bay, Jamaica
About the role
Customer service advisor handling inbound and outbound calls, chats, and emails to resolve routine customer issues. Based in Montego Bay, it is full-time with no BPO experience required and offers monthly performance incentives.
What you'll do
- Handle inbound calls, chats, and emails
- Handle outbound calls, chats, and emails
- Provide customer service support
- Resolve routine customer problems
- Troubleshoot customer issues
- Maintain a professional tone
What you'll need
- No BPO experience required
- At least 3 CXC subjects including English Language and Mathematics
- Ability to work any 8-hour shift within 24 hours and on weekends
- Clean criminal background
- Strong computer navigation skills and PC knowledge
- Effective written and verbal communication
- Dependable with strong attention to detail
- Ability to multitask and adapt quickly
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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