Telephone Onboarding Manager – Customer Service ‑ Stability and Development at Conversia
Conversia Consulting GroupVerified company
On-site — Al Saff, Giza, Egypt
Pay
$9/hr
Job type
Full-time · On-site
Hours
EU hours
Location
Al Saff, Giza, Egypt
About the role
Phone-based onboarding role for a regulatory compliance services company, contacting clients to start service, answer initial questions, and coordinate next steps. It is a full-time, on-site position in Al Saff, Giza, with a permanent contract and fixed annual salary plus monthly variable pay.
What you'll do
- Contact clients by phone to carry out onboarding
- Explain initial service steps and resolve basic questions
- Collect and update information in internal tools
- Manage documentation and administrative tasks from calls
- Coordinate agendas or actions with internal teams
- Ensure close, professional customer satisfaction
What you'll need
- At least 1 year in telephone customer service, telemarketing, appointment setting or similar
- Very good communication skills and excellent diction
- Ability to explain information clearly and simply
- Organized, resourceful and customer-oriented
- Agility in administrative management and computer tools
- Positive attitude, responsibility and commitment
- Teamwork and adaptability
Skills
Benefits
About Conversia Consulting Group
Conversia Consulting Group, especialistas en adaptación a la LOPD, LSSI-CE, LPBC, PPE. Conversia Consulting Group es una empresa que está formada por un amplio equipo multidisciplinar, con más de 10 años de experiencia, orientado a desarrollar soluciones de consultoría y formación para PYMES, profesionales, y todo tipo de entidades, aportándoles un servicio especializado de adaptación a diversas normativas (LOPD, LSSI-CE, LPBC, PPE).
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