Taking applicationsVoice Support·Posted 14h ago
Remote ‑ Croatian Customer Support
Athens, Greece
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Athens, Greece
CroatianEnglishEntry level
About the role
A remote customer service agent role supporting users of a well-known brand by phone, email and chat in Croatian and English. It suits fluent Croatian speakers with solid English who want full-time, home-based support work; no location restriction or pay is stated.
What you'll do
- Provide customer support via phone, email and chat
- Handle inquiries and troubleshoot issues
- Ensure customer satisfaction
- Manage interactions professionally and empathetically
- Log interactions in the system
- Escalate complex cases when necessary
What you'll need
- Croatian at C2/native level
- English at B2 minimum
- High school diploma or above
- Customer service, retail, travel or hospitality experience is a plus
- Strong communication and problem-solving skills
- Comfortable learning new systems
Skills
Croatian fluencyEnglish communicationCustomer supportProblem-solvingTroubleshootingCase escalationSystem loggingTech comfort
Interested? Sign up free to apply
Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.