Taking applicationsVoice Support·Posted 7d ago
Client Success Manager ‑ Enterprise Accounts
FIXD Automotive
USA Only
Pay
$38.5–$48/hr
Job type
Full-time · Remote
Hours
Flexible
Location
USA Only
Open to people in the United States
EnglishMid level
About the role
This is a client success role for AppraisalPRO, managing dealership accounts from onboarding through technical support and account expansion. It is a US-only full-time position paying $80,000 to $100,000 OTE with health benefits and a 401k match.
What you'll do
- Onboard dealership customers and conduct initial training
- Resolve customer technical issues and coordinate with engineering
- Monitor product usage to identify red flags
- Build rapport with key decision-makers
- Secure referrals from existing customers
- Pitch additional AppraisalPRO products
- Present platform and user experience improvement recommendations
What you'll need
- Ability to quickly build relationships and trust
- Excellent interpersonal skills
- Strong written and verbal communicator
- Extremely responsive
- Ability to multitask and prioritize
- Passion for top-notch customer service
- Franchise dealership experience is a plus
Skills
Relationship buildingInterpersonal skillsCommunicationResponsivenessMultitaskingPrioritizationCustomer serviceTechnical troubleshooting
Benefits
Health insurance401k 5% matchPaid time offTraining & developmentFree food & snacks
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