Taking applicationsVoice Support·Posted 14h ago
Dutch Customer Support Agent ‑ Turkey based (FULL REMOTE)
Cross Border TalentsVerified company
Turkey, Türkiye
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Turkey, Türkiye
DutchEnglishEntry level
About the role
Full-time remote Dutch customer support role recruiting agents to be based in Turkey. The job involves inbound calls, troubleshooting and customer database updates for worldwide brands, requiring Dutch C1/C2 and English B2.
What you'll do
- Answer inbound calls and customer inquiries
- Resolve customer service issues in a timely and empathetic manner
- Maintain accurate data input in the customer services database
- Troubleshoot using open questions, support documents and system training
- Offer recommendations for common problems or FAQs
What you'll need
- Dutch C1/C2 level or native fluency
- Good knowledge of English at B2 level
- Availability to work rotating shifts
- Good computer skills
- Any previous experience or contact with clients
- Excellent communication skills
- Good listening and empathy skills
- Good time management and team spirit
Skills
Dutch C1/C2English B2Customer supportTroubleshootingComputer skillsCommunicationEmpathyTime management
Benefits
Competitive salaryMeal vouchers
Interested? Sign up free to apply
Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.