Taking applicationsVoice Support·Posted 14h ago

Customer Service Advisor with Czech, Slovak and English

ConcentrixVerified company

Remote, Czechia

Pay

Not listed

Job type

Full-time · Remote

Hours

Flexible

Location

Remote, Czechia

CzechSlovakEnglishEntry level

About the role

Customer service advisor handling calls, chats, social media and emails for Concentrix, requiring Czech, Slovak and English. Fully remote but only from the Czech Republic, with rotational weekday and weekend shifts and a performance-based bonus.

What you'll do

  • Handle customer inquiries by calls, chat, social media and email
  • Provide advice and top-tier support
  • Resolve issues with smart solutions
  • Build warm customer connections
  • Share ideas to improve processes and customer experience

What you'll need

  • Fluent Czech and Slovak
  • Solid English
  • Strong communication skills
  • Creative problem-solving
  • Team player
  • Availability for rotational shifts
  • Weekend availability
  • Work from Czech Republic

Skills

Customer supportCommunicationProblem-solvingCreative solutionsTeamworkCzechSlovakEnglish

Benefits

Equipment providedMeal vouchersReferral bonusPaid time offMultisport cardPaid trainingPerformance bonusCareer growth

About Concentrix

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.

BPO / customer experience5,000+ employees
More about Concentrix

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