
Customer Service Advisor with Czech, Slovak and English
ConcentrixVerified company
Remote, Czechia
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Remote, Czechia
About the role
Customer service advisor handling calls, chats, social media and emails for Concentrix, requiring Czech, Slovak and English. Fully remote but only from the Czech Republic, with rotational weekday and weekend shifts and a performance-based bonus.
What you'll do
- Handle customer inquiries by calls, chat, social media and email
- Provide advice and top-tier support
- Resolve issues with smart solutions
- Build warm customer connections
- Share ideas to improve processes and customer experience
What you'll need
- Fluent Czech and Slovak
- Solid English
- Strong communication skills
- Creative problem-solving
- Team player
- Availability for rotational shifts
- Weekend availability
- Work from Czech Republic
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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