Customer Support | English C1 | 20K Net
Teleperformance (TP)Verified company
On-site — New Cairo, Egypt
Pay
$2/hr
Job type
Full-time · On-site
Hours
Flexible
Location
New Cairo, Egypt
About the role
Technical support role handling home appliance inquiries for US-based owners from an on-site New Cairo office, including diagnostics and recommending parts and protection plans. It offers 20,000 EGP net monthly, paid training, transportation, insurance, gym access, and a VPN allowance.
What you'll do
- Manage end-to-end technical assistance for US-based appliance owners
- Resolve complex home appliance inquiries
- Perform in-depth technical diagnostics
- Recommend genuine parts, accessories, and protection plans
- Work rotational shifts
What you'll need
- C1 English level
- Willingness to work rotational shifts
- Previous customer service experience is a plus
Skills
Benefits
About Teleperformance (TP)
TP (formerly Teleperformance) is one of the world's largest customer-experience and business-services companies, operating in close to 100 countries. In Egypt it runs large multilingual contact-centre hubs in Greater Cairo (New Cairo and the Maadi/Katameya area), expanded by the 2023 acquisition of Majorel's Egyptian operations, and hires heavily for English and European-language customer service, sales and workforce-management roles.
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