Taking applicationsVoice Support·Posted 15h ago

Customer Service Bogotá

ConcentrixVerified company

Bogota, Colombia

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Bogota, Colombia

EnglishEntry level

About the role

Concentrix is hiring full-time customer service representatives at its Bogotá, Colombia site to handle customer interactions with an emphasis on listening and troubleshooting. The role offers a competitive salary, monthly performance incentives, and structured career development paths.

What you'll do

  • Handle customer interactions with a human touch
  • Actively listen to customers
  • Troubleshoot customer issues
  • Deliver a great customer experience
  • Solve problems compassionately

What you'll need

  • Passion for helping other people
  • Background check / clearance
  • Education requirements as specified
  • Availability requirements as specified
  • English language

Skills

Active listeningTroubleshootingAttention to detailExcellent communicationCreative problem solvingCustomer care

Benefits

Career growthPerformance bonusInclusive perks and benefitsCompetitive salaryDiverse global workplace

About Concentrix

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.

BPO / customer experience5,000+ employees
More about Concentrix

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