Customer Service Specialist | Appointment Scheduling + Sales ‑ Home Office Opportunity
ConcentrixVerified company
Sao Paulo, 906 Barra Funda, Brazil
Pay
$2/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Sao Paulo, 906 Barra Funda, Brazil
About the role
Customer service and sales role for Concentrix in São Paulo, handling voice, chat and email plus appointment scheduling. It is on-site during probation and may become home office afterward, with paid training, salary plus commission, and benefits.
What you'll do
- Serve customers by voice, chat and email
- Schedule appointments
- Handle sales and customer support
- Provide humanized service
- Ensure excellent customer service
What you'll need
- Complete high school education
- Over 18 years old
- Experience in multichannel service (voice, chat and email)
- Good typing and ability to use simultaneous systems
- Familiarity with the Office suite
- Experience in sales and customer support
- Commitment to humanized service
- Ability to work on-site during probation period
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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