Mobility Customer Support Advisor (Kingston‑ Fulltime) 2026
ConcentrixVerified company
Kingston, Jamaica
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Kingston, Jamaica
About the role
An inbound-call customer service role in Kingston, Jamaica, handling routine product and service questions and resolving customer problems. No BPO experience is required, and the job offers monthly performance incentives and clear career-development paths.
What you'll do
- Interface with customers via inbound calls
- Provide customer service support
- Resolve routine problems regarding client products or services
- Maintain a pleasant and professional tone in all customer contacts
What you'll need
- No BPO experience required (a plus)
- At least 3 CXC subjects including English Language and Mathematics
- Ability to work any 8-hour shift within 24 hours and on weekends
- Clean criminal background
- Strong computer navigation skills and PC knowledge
- Dependable with strong attention to detail
- Tolerance for repetitive work in a fast-paced, high-production environment
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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