Bilingual Portuguese and English Sales Representative
TTECVerified company
On-site — Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Cairo, Egypt
About the role
An on-site sales role in Cairo with TTEC, making outbound calls and emails to guide Portuguese-speaking shipping customers through onboarding, migration to new systems and account activation. The job is location-based rather than remote, and pays a competitive package with a monthly performance bonus, 25 days paid leave and private medical insurance.
What you'll do
- Manage outbound calls and emails through onboarding and post-migration support
- Understand customers' shipping needs during migration and provide tailored onboarding support
- Assess customer shipping profiles to ensure successful activation and address technical questions
- Detect upsell opportunities and complete system workflows
- Escalate commercial or complex migration queries to appropriate teams
- Reach key decision-makers in migrating customer organizations
- Guide customers through transition to new systems and invoice understanding
What you'll need
- Proficiency in Portuguese with conversational English
- Strong interest in customer engagement and support
- Confidence initiating outbound conversations and resilience handling concerns
- Excellent communication and interpersonal skills
- Ability to learn and apply consultative techniques
- Goal-oriented focus on activation targets
- Competence in Microsoft Office and CRM software
- Previous sales or account management experience preferred
Skills
Benefits
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
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