Taking applicationsVoice Support·Posted 14h ago
Support Associate / Customer Service ‑ Part‑time (English C1 and German C1)
WoltVerified company
Berlin, Germany
Pay
Not listed
Job type
Part-time · On-site
Hours
Flexible
Location
Berlin, Germany
EnglishGermanEntry level
About the role
Part-time support associate role in Berlin-Friedrichshain handling written support for Wolt customers, couriers, and restaurants. Requires fluent German and English at C1 level, customer-service experience, and availability for morning, evening, and weekend shifts.
What you'll do
- Write with Wolt customers, couriers, and restaurants
- Provide live support during shifts
- Solve user problems and create good support experiences
- Collaborate closely with other teams
What you'll need
- Fluent German and English at C1 level
- Experience in customer-oriented jobs
- Availability for morning, evening, and weekend shifts
- Tech-savvy and able to type quickly
- Detail-oriented
- Proactive and responsible attitude
- Team player
- Interest in digital products
Skills
Customer supportWritten communicationGerman C1English C1Tech-savvyFast typingAttention to detailTeamwork
Benefits
Paid time offEquipment providedPaid trainingCareer growthFlexible hoursHybrid working modelDiscount on Wolt ordersOffice in Berlin
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