Taking applicationsVoice Support·Posted 14h ago
Customer Service Representative / Admin Assistant
LagoVerified company
Brazil
Pay
$8–$10/hr
Job type
Full-time · Remote
Hours
Flexible
Location
Brazil
EnglishMid level
About the role
A remote dual role handling customer inquiries by email, phone, and chat while also doing administrative tasks such as scheduling, data entry, and reporting. It is full-time with flexible hours and pays $8–$10 per hour, but the posting limits the location to Brazil/South America.
What you'll do
- Respond to customer inquiries via email, phone, and chat
- Process orders, returns, and refunds
- Maintain customer records and databases
- Coordinate with departments to resolve customer issues
- Schedule appointments and perform data entry
- Prepare documents and support reporting
- Analyze customer feedback
What you'll need
- 3+ years of customer service or administrative support experience
- Strong written and verbal English communication
- High attention to detail
- Ability to manage multiple tasks
- Comfortable using Google Workspace
- Reliable internet connection
- Quiet remote work environment
Skills
Customer serviceAdministrative supportEmail, phone, and chat supportOrder processingData entryGoogle WorkspaceCRM toolsCommunication
Benefits
Remote workFlexible hoursCareer growthInnovative culture
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