Customer Service Specialist | Social Media | Londrina
ConcentrixVerified company
Londrina, Brazil
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Londrina, Brazil
About the role
Customer service specialist handling voice, chat and email support at Concentrix in Londrina, Brazil. The role is 100% on-site, offers paid training and multiple schedules, and allows internal role applications after three months.
What you'll do
- Assist customers via voice, chat and email
- Ensure excellent customer service
- Create an incredible experience for each customer
- Provide humanized service via chat, email and/or voice
What you'll need
- Complete high school education
- Experience in multichannel service (voice, chat and email)
- Good typing skills
- Ability to work with simultaneous systems
- Commitment to humanized service
- Attention to detail
- Passion for helping others
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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