Taking applicationsVoice Support·Posted 14h ago
Support Associate Full‑time/Part‑time
WoltVerified company
Prague, Czechia
Pay
Not listed
Job type
Part-time · On-site
Hours
Flexible
Location
Prague, Czechia
CzechEnglishEntry level
About the role
Wolt is hiring Support Associates to help customers, courier partners, and venues through live chat and phone while keeping delivery operations running smoothly. The Prague-based role requires fluent Czech and professional English, offers part-time or full-time shift work including mornings, evenings and weekends, and includes a work-from-home option.
What you'll do
- Support customers, courier partners, and venues via live chat and phone
- Ensure delivery operations run smoothly
- Develop the support function with the support team and other Wolt teams
What you'll need
- Great communication skills with a personal touch
- Customer-obsessed and team-oriented mindset
- Fast learner with strong multitasking ability
- Comfortable in a fast-paced environment
- Available for shifts in mornings, evenings, and weekends
- Fluent in Czech
- Professional working proficiency in English
Skills
Customer supportLive chat supportPhone supportCommunicationMultitaskingPrioritizationFast learningTeamwork
Benefits
Possibility of working from homeMultisport cardBenefit Plus programDiscount on Wolt ordersSnacks and drinks in the officePersonal growth supportEngaging team cultureParticipation in side projects
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