Customer Service Representative (Quezon City)

This is an onsite customer service representative role in Quezon City, Philippines, answering incoming customer communications and researching solutions to resolve issues. It is open to fresh graduates and candidates with BPO experience, with a dayshift schedule and benefits such as PTO and tuition reimbursement.

• Answer incoming communications from customers
• Conduct research to provide answers and resolve customer issues

• Open to fresh college graduates with a degree requiring excellent communication skills
• Completed 2 years in college or SHS graduate
• At least 12 months of BPO experience
• Recognize, apply, and explain product or service knowledge
• Escalation handling experience preferred
• Computer experience

TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.