Customer Advisor ‑ Customer Service ‑ Agadir ‑ French Speaking
ConcentrixVerified company
Agadir, Morocco
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Agadir, Morocco
About the role
Customer service advisor role in Agadir handling phone, email, and chat support for French-speaking customers. The job is based in Agadir with remote work possible after an integration period, and includes bonuses, health insurance, and transport.
What you'll do
- Answer customer questions by phone, email, or chat
- Handle requests and complaints
- Provide personalized solutions to build loyalty
- Share customer feedback to improve services
What you'll need
- Perfect written and spoken French
- Excellent communication skills
- Organized and autonomous
- Positive attitude
- Comfortable with digital tools
- Curious about new technologies
- Passionate about customer satisfaction
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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