Customer Advisor ‑ Canadian Market ‑ Agadir ‑ French Speaking
ConcentrixVerified company
Agadir, Morocco
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Agadir, Morocco
About the role
Customer advisor role for the Canadian market, handling inbound calls and resolving customer issues in French. It is based in Agadir, Morocco, with remote work possible only after onboarding and shifts from 13:00 to 01:00 local time.
What you'll do
- Respond to Canadian market clients
- Handle inbound calls
- Answer questions and resolve customer issues
- Ensure rigorous follow-up
- Use tools and technologies to resolve complex situations
What you'll need
- Perfect command of French, written and spoken
- Available for 13:00 to 01:00 local time
- Excellent communication skills
- Good technical aptitude
- Organized, autonomous, and proactive
- Able to manage priorities under pressure
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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