Taking applicationsVoice Support·Posted 7mo ago
Kundenbetreuer
Onepilot
Remote
Pay
$15–$20/hr
Job type
Contract · Remote
Hours
Flexible
Location
Worldwide
Open to people in the United States
EnglishEntry level
About the role
Onepilot is hiring freelance customer advisors to answer customer requests by email, chat, or phone using a client knowledge base. The job is fully remote with flexible scheduling and pay per solved ticket, with average earnings of €15–€20 per hour.
What you'll do
- Answer customer inquiries by email, chat, or phone
- Use client knowledge database
- Complete e-learning training for each client
- Resolve customer requests efficiently
- Work remotely as a freelance agent
- Manage own schedule
What you'll need
- Comfortable using new technologies
- Enjoy solving problems
- Curious and dynamic
- Enjoy written and verbal communication
- Available at least 15 hours per week
Skills
Email supportChat supportPhone supportProblem solvingWritten communicationVerbal communicationUsing knowledge basesComfort with new technology
Benefits
Flexible hoursManage your own scheduleWork from homePerformance bonusQuality bonus
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