Taking applicationsVoice Support·Posted 15h ago
Travaille à maison Service Client Bilingue Français/Anglais | Work form home bilingual role
TPVerified company
HA Manitoba, Canada
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
HA Manitoba, Canada
EnglishFrenchEntry level
About the role
A work-from-home bilingual customer service role handling inbound customer queries, technical troubleshooting, and account/data entry for Teleperformance Canada. It requires excellent English and French, full-time availability, and a wired home internet connection; benefits include paid training and health/dental plans.
What you'll do
- Provide first-level technical service for installation, operation, and maintenance of products and applications
- Answer inbound customer queries with an emphasis on customer care
- Build and maintain positive customer relations with personalized solutions
- Coordinate with internal functions to handle requests appropriately
- Troubleshoot and resolve technical issues using established diagnostics tools and procedures
- Escalate customer issues as required
- Accurately input data using prescribed applications
What you'll need
- Must be at least 18 years old
- Full-time availability
- Excellent wired home internet; WiFi is not allowed
- Excellent English and French
- Excellent computer skills
- Bilingual French and English, spoken and written
Skills
Bilingual French/EnglishCustomer serviceTechnical troubleshootingData entryComputer skillsWired home internet
Benefits
Work from homePaid trainingHealth insuranceDental insuranceEmployee referral program ($500)Employee perks programCareer growth
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